3 to 5 business days.

Once your order ships, you will receive an email with the tracking number so you can track it in real-time.

Yes. All orders over $999 MXN have free shipping to any part of Mexico.

For smaller orders, the shipping cost is automatically calculated at checkout based on your postal code.

We work with Estafeta, DHL, and FedEx, the three most reliable couriers nationwide. We assign the courier based on your area to ensure the shortest possible delivery time.

Yes, we ship to all of Mexico without exception. For now, we do not ship internationally, although we are working to expand to the United States soon.

Of course. When your order leaves our facility, we will send you an email with the tracking number and a direct link to the parcel tracking.

If you do not receive the email within 24 hours of your purchase, please contact us via WhatsApp and we will verify it instantly.

We accept all modern forms of payment:

• Credit and debit cards (Visa, MasterCard, American Express)
• Cash payment at OXXO
• SPEI transfer
• Mercado Pago

All transactions are encrypted and protected by Shopify Payments.

For now, we do not offer cash on delivery. All orders are paid at the time of purchase through our secure methods (card, OXXO, SPEI, or Mercado Pago).

Estamos en proceso de registro ante COFEPRIS para todos nuestros productos. Trabajamos con fabricantes mexicanos que cumplen con las normas de buenas prácticas de manufactura cosmética.

Una vez completados los registros, los publicaremos en cada ficha de producto.

Sí. None of our products are tested on animals, nor at any stage of their formulation or testing. All tests are carried out on human volunteers under consent.

Aunque nuestros ingredientes son naturales y de bajo riesgo, siempre recomendamos consultar con tu médico antes de usar cualquier producto cosmético durante el embarazo o la lactancia. Cada cuerpo reacciona diferente.

Sí. Nuestros productos están formulados sin sulfatos ni parabenos, lo que los hace ideales para cabellos teñidos, decolorados o con tratamientos químicos. De hecho, ayudan a prolongar el color y reparar el daño previo.

The first visible changes appear between the third and fifth week of constant use. Full results are noticeable at 30-45 days.

Hair and beard have biological cycles that cannot be accelerated — consistency is key. Apply the products as directed and do not abandon them in the first week.

Depende del producto:

• Champú y acondicionador: 2 a 3 veces por semana.
• Acondicionador sin enjuague y tratamientos: diariamente o después de cada lavado.
• Pócima del Leñador (barba): diariamente, en barba limpia.

Cada producto tiene instrucciones específicas en su etiqueta.

Yes, in fact we recommend it. Our products are formulated to complement each other. Starting with the shampoo + leave-in, for example, enhances the results compared to using just one.

If you have doubts about which combination is ideal for you, write to us and we will advise you.